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FAQ

Seeking answers to your questions? Find them right here! If you cannot find an answer, send us an e-mail at support@birthcertificatestate.com or via our contact page.

Yes, we are a legitimate birth certificate filing company, in the USA, that takes pride in providing quality customer support for all orders. We provide expert assistance and a secure online order form to help and assist in providing your information to the proper government office. The birth certificates we help you obtain are 100% government certified and official birth certificates issued by your state. BirthCertificateState.com is not owned, operated or licensed by, nor affiliated with any federal, state, county, or city government, or any agency, department or bureau of any government. BirthCertificateState is a privately owned company

After starting your order and selecting your state, on the final steps you will see the processing times and expedited options! Our team works around the clock and on weekends! You can expect the processing times to be spot on, usually even faster, depending on the accuracy of your information. Each state offers different processing and delivery times. You may email us anytime you need a status update and we will be happy to advise. 

We offer a few different pricing options for your convenience based on the state selected, and the urgency of the certificate. After starting your order, on the final step you will be able to select pricing options that best fit your needs. 

We take pride in privacy protection. When using our website, you can be ensured that all of your personal data is fully protected and HTTPS verified and secure.

All you have to do is select the option of "Someone Else's Birth Certificate" when filling out our form and then selecting your relationship with that person, simply visit www.birthcertificatestate.com to get started.

It's simple! Just visit our homepage, select the state that you need your certificate from, and fill out the quick and easy steps! If you need any help, you can e-mail us!

All birth certificates are delivered via mail to the shipping address you provide. The birth certificate will come directly from the state office. 

Below is a list of states we do not assit with.

Arizona
Hawaii
Illinois
Iowa
Kansas
Louisiana
Nebraska
New Jersey
Ohio
Oregon
Puerto Rico
South Carolina
Vermont
Wyoming

For more help with the states listed above, you can visit the link below for more information.

https://www.cdc.gov/nchs/w2w/index.htm

Yes, you can visit the link below for other ways to order, including directly with your state or approved online state agency, via hard copy / mail, or going into your local state office. You will also find other options that may be lower cost.

BirthCertificateState takes pride in offering the best customer service and we are always around via email/chat to help with all of your questions and concerns!

https://www.cdc.gov/nchs/w2w/index.htm

Do not worry! If your birth certificate or application has wrong information on you mistakenly provided information that needs to be edited, please email us immediately.

support@birthcertificatestate.com

If you need any assistance at all, please don’t hesitate to contact us via e-mail at support@birthcertificatestate.com.

We strive to provide top notch customer support and will respond to your inquiry as soon as possible.

For Live Chat assistance Monday through Friday, please click the Help/Contact link at the bottom of our website.

Please reach out to us via email, support@birthcertificatestate.com.

It is best to email us from the same email used when placing your order. 

Also, providing us the order ID number will help us identify the order more easily. 

If you need a refund, you can submit your refund request here. 

Or, you can email us directly, support@birthcertificatestate.com